The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
Drake Mouthpieces LLC 1108 Williams Dr. Suite B Georgetown, Texas 78628 – Tel: 512 943 8032
“We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology”
- Shipping & Delivery
Shipping & Delivery – All of our mouthpieces are made to order, we do not have a stock of finished mouthpieces. Delivery time can take 4 - 6 weeks, sometimes sooner. The delivery time depends on out trade show schedule and volume of orders we are working on at any given time.
At this time, Drake Mouthpieces LLC ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Drake Mouthpieces LLC ships merchandise to Canada and Mexico. Drake Mouthpieces LLC uses USPS Express International (w/ Tracking number) Delivery to all locations in Europe and Asia. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier”.
- Return Policy
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Drake Mouthpieces LLC reserves the right to change its payment procedures at any time without prior notice to you.
Trial period is 7 days from the day you receive the mouthpiece. During this time you may exchange the mouthpiece for a different tip opening or return for a refund. Refunds will be made within 7 days of our receipt of the mouthpiece, and returned item must be in new condition. There is no restocking fee, only shipping costs will be deducted ($6.75) for items delivered within the US. All returns and exchanges require a RA code. Customer is responsible for shipping fees if exchanging. Mouthpieces returned with scratches, damage or not clean, "like new" condition will be assessed a restocking fee. To initiate a refund or exchange please fill out the form on the Contact Us tab of this website.
Drake Mouthpieces LLC
1108 Williams Dr. Suite B
Georgetown, Texas 78628